We are very proud to provide our own emergency service with our own dedicated staff in our own building 24 hrs a day, 365 days a year. We are all pet owners and know how scary it can be when your family member becomes unwell outside of the normal working day. It is reassuring to have a calm and knowledgeable voice on the phone who has access to your pet’s clinical history and medical records. If you need to be seen, you and your pet will see us in familiar surroundings.
We have constant access to our own in-house laboratory, in-house pharmacy, diagnostic equipment and surgical facilities so your pet can get the emergency care they need. We also work with referral hospitals (with European Specialists) so if your pet requires very advanced surgical or diagnostic procedures, we have the option of arranging a referral for you.
Our staff provide 24hr care for inpatients so if your pet does need to stay with us in the practice for a little while they will not be left alone in the building. This also means that very poorly patients, or animals who have had major surgery will have medical assessments through the night using our state-of-the-art monitoring equipment with our dedicated staff. There is no time restriction or limitation on when or how medications can be given.
Our clients have said:
“Fran was such a calming and reassuring voice on the phone when our little boy had his stay. We were so comforted knowing she was right by his side all night.”
“Lovely vets who, without doubt, deliver amazing emergency care.”
“They saved our precious boy’s life. Hayley stayed up all night with him giving him cuddles.”