We will be closed for staff training every Wednesday morning between 9am and 10am. We now have over 40 members of our team and it has become increasingly difficult to get everyone together for training – whether it is to do with customer service, clinical procedures or organisational matters. We will do our utmost to minimise any inconvenience to clients and obviously will still be available for emergencies during this hour. There will be no appointments available during this time and we will not be able to admit any patients or dispense prescriptions.
The decision to close for this hour has not been taken lightly but we feel that it is necessary to maintain the high standards you & your pets expect from us.